I switched to comink internet last month from Windstream.....My Comlink internet has been down since Thursday. It was also down last week for half a day. The voice mail box at the office is full. Tech support cant help. Very frustrated. I was thinking I never should have switched, but it looks like Windstream may have issues too. At least when I had Windstream I could always get help and I had the personel cell number of the local technician.
Directv is working great and I can hot spot my phone for basic internet so not a total loss....still pisses me off.
comlink is horrible; family owned, heard they want to sell lake business ; way out of therir territory; i wonder how they ever got here; I have no complaints with Windsream; very rarely down--just a bad time to ask for a technician
12/26/2015 3:35:27 PM (updated 12/26/2015 3:48:30 PM) IP ADDRESS: 126.96.36.199
Have had Comlink since I bought the little cabin in 1996. So glad to learn there was cable here. When they brought on internet capability we joined on. Was great for first few years then I think got too many on line. Then it would work great. Had a period of about two years (a few years back) where the signal was way too sporadic, but no other options other than dial up. After many tech visits and many phone calls, and many splice fixes on the line around our area, one tech guy heard me say that my CNN (channel 3) was always snowy. Turns out the cnn line and some part of the internet worked off same part of cable. Older guy (non techy type) said "let me just run a real cable from the pole to your house". He used one much larger than what was there. Did that about four years ago, and the half day outage the other day was just the second or third issue since.
Agree that their internet tech support is useless. I never call them again. Call the regular number in Union Springs. I have always been able to leave a message and have gotten support on some weekends.
We've been trying to tell you guys that you live on the wrong side of the lake!!! Hope everyone had a great Christmas. You are all welcome to come over here and use my computer if you're having withdrawal pains!!