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Name:   flyfisher - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 11:18:52 AM   IP ADDRESS: 70.193.71.68

Comlink channel 50 , SEC network has vanished from my channels : Windstream internet now down for 3rd day; anyone having similar issues ??





Name:   lakngulf - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 11:43:31 AM   IP ADDRESS: 155.254.13.4

SEC channel 50 gone here too.  51 FS1 is ok





Name:   Ulysses E. McGill - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 2:31:57 PM   IP ADDRESS: 107.77.104.26

I switched to comink internet last month from Windstream.....My Comlink internet has been down since Thursday. It was also down last week for half a day. The voice mail box at the office is full. Tech support cant help. Very frustrated. I was thinking I never should have switched, but it looks like Windstream may have issues too. At least when I had Windstream I could always get help and I had the personel cell number of the local technician.

Directv is working great and I can hot spot my phone for basic internet so not a total loss....still pisses me off.





Name:   flyfisher - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 3:27:02 PM   IP ADDRESS: 173.191.147.175

comlink is horrible; family owned, heard they want to sell lake business ; way out of therir territory; i wonder how they ever got here; I have no complaints with Windsream; very rarely down--just a bad time to ask for a technician





Name:   lakngulf - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 3:35:27 PM (updated 12/26/2015 3:48:30 PM)    IP ADDRESS: 155.254.13.4

Have had Comlink since I bought the little cabin in 1996.  So glad to learn there was cable here.  When they brought on internet capability we joined on.  Was great for first few years then I think got too many on line.  Then it would work great.  Had a period of about two years (a few years back) where the signal was way too sporadic, but no other options other than dial up. After many tech visits and many phone calls, and many splice fixes on the line around our area, one tech guy heard me say that my CNN (channel 3) was always snowy.  Turns out the cnn line and some part of the internet worked off same part of cable.  Older guy (non techy type) said "let me just run a real cable from the pole to your house".  He used one much larger than what was there.  Did that about four years ago, and the half day outage the other day was just the second or third issue since.

Agree that their internet tech support is useless.  I never call them again.  Call the regular number in Union Springs.  I have always been able to leave a message and have gotten support on some weekends. 





Name:   lubdalake - Email Member Reply
Subject:   Internet out since Thursday anyone else?
Date:   12/26/2015 7:27:18 PM   IP ADDRESS: 71.14.57.191

I have 4 cameras and a Nest thermostat at our lake house.  Have not been able to use cameras or connect to Nest since Thursday.  Kowaliga area.

Anyone else  have internet that is out?  Anyone able to get ahold of ComLink?





Name:   cottonmouth - Email Member Reply
Subject:   Internet out since Thursday anyone else?
Date:   12/26/2015 7:46:57 PM   IP ADDRESS: 71.12.198.38

Charter is working like a charm!!!  Never missed a beat!





Name:   lubdalake - Email Member Reply
Subject:   Internet out since Thursday anyone else?
Date:   12/26/2015 7:48:23 PM   IP ADDRESS: 71.14.57.191

Can'r get charter where I am





Name:   lakngulf - Email Member Reply
Subject:   Internet out since Thursday anyone else?
Date:   12/26/2015 8:02:36 PM   IP ADDRESS: 155.254.13.4

McGill says he has been out since Thursday.  Comlink is working fine for us over in Parker Creek area.  Fingers crossed, knock on wood.





Name:   Ulysses E. McGill - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 8:06:19 PM   IP ADDRESS: 107.77.94.46

Their message box is full....





Name:   Ulysses E. McGill - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 8:08:17 PM   IP ADDRESS: 107.77.94.46

I swithched because windstream didn't have the speed I needed and Comlink doesn't have a contract.  I can switch back when Windstream gets their fiber optics up and running.....hope that is soon.





Name:   Ulysses E. McGill - Email Member Reply
Subject:   Same problem here, lub.
Date:   12/26/2015 8:30:36 PM   IP ADDRESS: 107.77.94.46

Out since Christmas eve. Tech support says "Our engoneers are working on it". No help. No estimate of return to service.





Name:   Osms - Email Member Reply
Subject:   Internet/SEC network
Date:   12/26/2015 9:56:30 PM   IP ADDRESS: 24.181.87.213

We've been trying to tell you guys that you live on the wrong side of the lake!!!  Hope everyone had a great Christmas.  You are all welcome to come over here and use my computer if you're having withdrawal pains!!







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