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Name:   Talullahhound - Email Member Reply
Subject:   Charter Users esp Parker Creek
Date:   5/29/2017 3:37:48 PM   IP ADDRESS: 68.184.68.187

I am having a problem with the cable service, every evening.  The picture is pixilating, sometimes goes blank, and sometimes comes up and says the station is not available and to try back later.  I just wanted to check and see if anyone else is having the problem.  I suspect the problem is between my house and the pole, but before I subject myself to calling Charter, thought I would check with others.





Name:   prkcrk50 - Email Member Reply
Subject:   Charter Users esp Parker Creek
Date:   5/29/2017 7:55:34 PM   IP ADDRESS: 99.12.124.141

I am in Parker Creek and have not had any problems. 





Name:   Webmaster - Email Member Reply
Subject:   Charter Users esp Parker Creek
Date:   5/30/2017 11:15:02 AM (updated 5/30/2017 11:17:22 AM)    IP ADDRESS: 70.90.247.193

I noticed a problem before we left Saturday. I didn't check the TV signal, but the upload speed should be 7 Mbps but it was .5 Mbps (thats just half a Megabit per second). Something wasn't right. The download speed was good however so it didn't noticabily affect video streaming (ie: Netflix). I was getting kicked off online gaming Friday night (which requires more upload bandwidth). I'll put in a trouble ticket to Charter and you can also. I suggest testing your upload speed at www.speedtest.net to report those findings to Charter. I'd be interested in knowing what they are here also.





Name:   Talullahhound - Email Member Reply
Subject:   Charter Users esp Parker Creek
Date:   5/30/2017 11:20:32 AM   IP ADDRESS: 68.184.68.187

50.24 just now, according to the speed test.





Name:   Webmaster - Email Member Reply
Subject:   Charter Users esp Parker Creek
Date:   5/30/2017 11:26:35 AM (updated 5/30/2017 11:41:35 AM)    IP ADDRESS: 70.90.247.193

That's your download speed. What is your upload speed? It won't be over 7 Mbps because that is the maximum upload speed Charter offers.  My download speed is good also at 80 Mbps (I pay extra to get that speed).





Name:   Talullahhound - Email Member Reply
Subject:   Upload speed
Date:   5/31/2017 12:57:06 PM   IP ADDRESS: 68.184.68.187

4.49 as of a minute ago. 

 





Name:   Webmaster - Email Member Reply
Subject:   Upload speed
Date:   5/31/2017 5:22:02 PM   IP ADDRESS: 70.90.247.193

It does seem better today.







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