Name:	CranBob -	Reply
Subject:	Security System Monitoring
Date:	5/11/2020 2:59:32 PM

Any recommendations for an Alarm monitoring co. In the Lake Martin area?

Ours went out of business.

thanks in advance.

Name:	BRRick -	Reply
Subject:	Security System Monitoring
Date:	5/11/2020 4:42:20 PM

We have used AlarmRelay on 3 houses since 2011.  They are in CA but have 24 hour, perfectly English speaking response teams.  They are about $12.00 a month, paid once a year.

FOR ANY QUESTIONS, INQUIRIES, OR CONCERNS, PLEASE CALL 1-800-762-9964, EMAIL CUSTOMERSERVICE@ALARMRELAY.COM, OR FAX (619) 442-7171

Name:	John C -	Reply
Subject:	Security System Monitoring
Date:	5/11/2020 7:36:09 PM

if you want a true monitoring service, we have had good luck with Furlong's out of Montgomery.

If you have web access, I also really like the Arlo system of cameras. 

Name:	Talullahhound -	Reply
Subject:	Security System Monitoring
Date:	5/11/2020 9:29:56 PM

We've had Furlong for the past 11 years and they are very responsive.  

Name:	MrHodja -	Reply
Subject:	Security System Monitoring
Date:	5/11/2020 10:44:58 PM

Curiosity question, because we recently got Simplisafe and their premium monitoring for our home in Montgomery.  What does "responsive " mean?  Surely they don't send one of their employees to your house.  Does it mean they are quick to respond to alerts and if you say it might be a real breakin or if they can't get in touch with you do they call authorities?  Reason I ask is that is pretty much the MO for Simplisafe.  The only problem I have had is once i ignored their call because it came from an 800 number that I didn't recognize and they sent the authorities to my house.  Just so happens that it was a very windy day and apparently the wind caused a couple door alarms to go off.  Later I reviewed the video from the camera I have in a strategic location in the house and, even though the siren was screaming, there was nothing going on and when we got home all was in place.  Don't know if I will be getting a bill from the Sheriff's office.

So, other than supporting a local company is there any advantage to using Furlong?  

Name:	cottonmouth -	Reply
Subject:	Security System Monitoring
Date:	5/12/2020 9:30:18 AM

We have been using Furlong's for several years and are very pleased.

Name:	Talullahhound -	Reply
Subject:	Security System Monitoring
Date:	5/12/2020 7:23:58 PM

A couple of times when we actually had a problem with the system, they were able to send someone out promptly.  When our alarm has gone off, they call 911 immediately and then call me.  A couple of times, I have had to ask them to cancel the 911.  I haven't had any other company since we lived here, so I don't know about how other companies operate.  They were highly recommended to us when we built this house, we had them wire the house and I've not wished I had a different company to deal with.  

Name:	CranBob -	Reply
Subject:	Security System Monitoring
Date:	5/15/2020 8:05:07 AM

Thanks for the advice