Boat Maintenance: Pontoon in shop since Oct !!!
(Logan Martin Lake Specific)
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Name:
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Loganmartinnights
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Subject:
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Pontoon in shop since Oct !!!
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Date:
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5/2/2010 9:20:51 AM
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Very good point. I did ask THE sales manager for the name of the factory rep. that called on them, I wanted to talk to someone face to face about the tank that had cracked and ask why, if they had redesigned the tank with another kind of material because of multiple failures, wouldn't that make it a recall ? Thats when the sales manager " who at this point was very defensive" told me thay wee not an factory authorized rep for Evinrude any more, and that they only sold Evinrude in packages. as in 'new packages".
The only existing problem now may be a cranking issue. It drags as if the battery is dead or there is a bad connection. Matt in service has determined that it could only be another bad remanufactured starter ( this would be the third in a row ). I ask him to call someone at the factory and get them involved, and he pointed out that unless I bought a Evinrude starter, Evinrude would simply say i had a cheap remanned starter. So without delay i said " put one on it ". that starter was backordered, from Evinrude, it arrived last Fri around lunch time. I suppose they were to busy yesterday to install it and see if it fixed the problem or not.
The service & parts Dept seems sympathetict that my boat has been there 6 months, and actually I'm still not pissed off, i just want my boat back.
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