Name:   overworked - Subject:   Anchor Bay restaurant Date:   6/18/2014 12:34:55 AM

Hello Sir.

I am the manager that you spoke with on Sunday (Father's Day) when you, your wife, and the other couple were in the restaurant. When your server came to me and asked if I would be willing to substitute our chicken fingers for the appetizer cheese moons I did inform her that I could not allow that. There are several other appetizers to choose from how ever. When she returned from your table after that decline I was informed that You told her to let me know there are many Germans on the lake and that I just lost allot of business. Im sorry that I could not meet your request but chicken is a bit more expensive than an appetizer of cheese moons. She then asked if your mom couold order a kids meal and I did tell her that I could not do that either but she same meal was available on the entrees with a side of slaw and hushpuppies. When you asked for me and I spoke with you I did appoligize for not being able to meet your request however you still made threats to me about our restaurant loosing business because I couldn't do what you wanted. If I allow your mom to order a child's meal that clearly states its for 12 and under then I will have to do that for all of the people that come in and want to order the child's meal. We do have rules in place to best fit our business and this just happens to be one of those rules. Again Im sorry you feel the way you do and I hope this does not discourage you any further from The Harbor. 

Sincerely,

Chris and Jennie