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Name:
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Mack
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Subject:
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About Charter/Swimmer?
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Date:
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8/5/2008 7:22:44 PM
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If you are already familiar with the telephone/cable TV/Internet access network, just delete this and forget it, OK?
HiSpeed Internet access (cable modem) is an "ADD ON" service that was added onto existing Cable TV networks that are coaxial cable based and run throughout most neighborhoods. Coaxial cable has an upper limit to transmission capacity, and each subscriber who subscribes to new Cable TV or High Speed Internet, Voice over IP, or other services immediately eats into the max capacity of the cable.
I'll bet if you track the time of day that your service "slows down" or quits altogether, it will be consistent with some event, like the Kids getting out of school and logging on, or lunch time, or commute time, internet geeks getting home (5:00 to 7:30PM), something.
At some point, the up/down coax "Pipe" gets clogged with users and starts slowing down and getting confused, thus, maybe, your problem.
The solution is a bigger pipe (fiber cable/wireless/satellite). And, Cable Companies Telephone Companies are already laying fiber cable at Martin, at least in the Parker Creek area. Solves a lot of bandwidth problems overnight.
Perhaps if your Tech Person knew just a little about his own network, he could have explained the problem and given you some encouragement to keep your checks coming in??
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