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Lake Travis Topics: About Charter - Advice

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	Name:	Maverick -
	Subject:	About Charter - Advice
	Date:	8/5/2008 10:32:59 PM

Charter maybe you only option for Internet access, if it is all I can say is good luck.

Long story short had Charter in Bham for like a year. Had nothing but problems and my area of Bham had a large pipeline --I was one of the first on it.

Had sporadic outages sometime several per week, answer from Charter issues in your area (I knew more than their phone techs did and that is scary to say the least). After about a year of such and giving them every benefit of the doubt, finally had enough and actually ended up with the Network Operating Centers Manager and Head Technicians cell phone numbers.

I would call them when my connection went down and they would dispatch a tech to my house day or night and weekends They rewired the house, rewired from the street to the house, changed out all the connections inside the box. Still did not fix the issue.

So after about 4 months of this I now have AT&T DSL for the past 3 years or so and I would have to say up time is around 99.9% and never any sporadic outages.

Know this is not the answer you wanted, if Charter is your only solution, but good luck as I have heard nothing but horror stories with Charter Internet.

Other messages in this thread:

View Entire Thread

About Charter - Swimmer27 - 8/4/2008 3:06:01 PM

About Charter/Swimmer? - Mack - 8/5/2008 7:22:44 PM

About Fiber - Webmaster - 8/6/2008 3:53:20 AM

About Fiber - Mack - 8/6/2008 11:10:58 AM

About Charter - Cold_Water_Hybrid. - 8/11/2008 8:00:16 PM

About Charter - Advice - Maverick - 8/5/2008 10:32:59 PM

About Charter - Advice - Swimmer27 - 8/6/2008 10:25:24 AM

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