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| Name: |
HubCap
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| Subject: |
Rude Customer
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Date:
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8/23/2009 6:51:55 AM
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For all Employees Who Work With Rude Customers.
An award should go to the Virgin Airlines gate attendant in Sydney
some months ago for being smart and funny, while making her point, when
confronted with a passenger who probably deserved to fly as cargo.
A crowded Virgin flight was cancelled after Virgin's 767s had been
withdrawn from service. A single attendant was re-booking a long line
of inconvenienced travellers. Suddenly an angry passenger pushed his
way to the desk. He slapped his ticket down on the counter and said, '
I HAVE to be on this flight and it HAS to be FIRST CLASS'.
The attendant replied, 'I'm sorry, sir. I'll be happy to try to help
you, but I've got to help these people first, and I'm sure we'll be able
to work something out..' The passenger was unimpressed.
He asked loudly, so that the passengers behind him could hear,
'DO YOU HAVE ANY IDEA WHO I AM?'
Without hesitating, the attendant smiled and grabbed her public
address microphone: 'May I have your attention please, may I have your
attention please,' she began - her voice heard clearly throughout the
terminal.
"We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS ..
If anyone can help him find his identity, please come to Gate 14.'
With the folks behind him in line laughing hysterically, the man
glared at the Virgin attendant, gritted his teeth and said, 'F... You!'
Without flinching, she smiled and said
'I'm sorry, sir, but you'll have to get in line for that too.'
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| Name: |
architect
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| Subject: |
Rude Customer
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Date:
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8/23/2009 10:08:11 AM
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Several years ago a guest on the Tonight Show told of the event he had seen earlier in the day on his flight to LA. The plane was packed and the flight attendants were having difficulty keeping the passengers reasonably happy. A passenger who seemed especially focused on giving the attendants a hard time called one over and said "lady, this sandwich is really bad". Without a word the attendant picked ou the sandwich , slapped it twice and said "BAD, BAD sandwich".
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