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Name: |
Talullahhound
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Subject: |
Charter Users esp Parker Creek
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Date:
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5/29/2017 3:37:48 PM
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I am having a problem with the cable service, every evening. The picture is pixilating, sometimes goes blank, and sometimes comes up and says the station is not available and to try back later. I just wanted to check and see if anyone else is having the problem. I suspect the problem is between my house and the pole, but before I subject myself to calling Charter, thought I would check with others.
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Name: |
prkcrk50
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Subject: |
Charter Users esp Parker Creek
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Date:
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5/29/2017 7:55:34 PM
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I am in Parker Creek and have not had any problems.
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Name: |
Webmaster
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Subject: |
Charter Users esp Parker Creek
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Date:
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5/30/2017 11:15:02 AM (updated 5/30/2017 11:17:22 AM)
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I noticed a problem before we left Saturday. I didn't check the TV signal, but the upload speed should be 7 Mbps but it was .5 Mbps (thats just half a Megabit per second). Something wasn't right. The download speed was good however so it didn't noticabily affect video streaming (ie: Netflix). I was getting kicked off online gaming Friday night (which requires more upload bandwidth). I'll put in a trouble ticket to Charter and you can also. I suggest testing your upload speed at www.speedtest.net to report those findings to Charter. I'd be interested in knowing what they are here also.
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Name: |
Talullahhound
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Subject: |
Charter Users esp Parker Creek
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Date:
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5/30/2017 11:20:32 AM
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50.24 just now, according to the speed test.
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Name: |
Webmaster
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Subject: |
Charter Users esp Parker Creek
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Date:
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5/30/2017 11:26:35 AM (updated 5/30/2017 11:41:35 AM)
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That's your download speed. What is your upload speed? It won't be over 7 Mbps because that is the maximum upload speed Charter offers. My download speed is good also at 80 Mbps (I pay extra to get that speed).
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Name: |
Talullahhound
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Subject: |
Upload speed
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Date:
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5/31/2017 12:57:06 PM
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4.49 as of a minute ago.
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Name: |
Webmaster
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Subject: |
Upload speed
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Date:
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5/31/2017 5:22:02 PM
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It does seem better today.
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