Lake Martin Topics: Poor business practice
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Name:   lakewoodworker The author of this post is registered as a member - Email Member
Subject:   Poor business practice
Date:   8/18/2010 1:13:58 PM

Like I said earlier, we had great experiences with her up until this summer.  We would have continued to use if if she had ever just returned a phone call or email, no matter how late it came.  Everyone has complications every now and then where they can't meet their commitments. I understand that fully.  But, the key is to communicate rather than hide your head in the sand.  I imagine that part of what has happened is that Kathy  over-committed, couldn't meet her obligations and then decided the best way to deal with it is to hide.  If she had ever returned our calls/emails and explained that she had had problems, was ill, even that she forgot, we are pretty relaxed and would have moved on with the relationship, STILL using her.  That is how much we liked her.  Even now, I would tell you what a great house-cleaner she and her crew are.  But you HAVE to communicate in the service/business world.  And we were not valuable enough as clients to recieve even that consideration.  How many of you business people out there could survive by operating this way? 
Other messages in this thread:View Entire Thread
Terrible experiences with KATHY HOWARD, Cleaning - AU1993 - 8/16/2010 11:25:09 AM
     Terrible experiences with KATHY HOWARD, Cleaning - roswellric - 8/16/2010 1:19:00 PM
     Terrible experiences with KATHY HOWARD, Cleaning - Kizma Anuice - 8/16/2010 1:27:06 PM
          Terrible experiences with KATHY HOWARD, Cleaning - ODB - 8/16/2010 2:00:21 PM
               Terrible experiences with KATHY HOWARD, Cleaning - Pontoonfisher - 8/16/2010 2:54:55 PM
                    Terrible experiences with KATHY HOWARD, Cleaning - Rooster - 8/16/2010 3:12:09 PM
                    Terrible experiences with KATHY HOWARD, Cleaning - lakeplumber - 8/16/2010 4:03:45 PM
                         Plumber - Kizma Anuice - 8/16/2010 4:19:59 PM
                              Plumber - lakeplumber - 8/16/2010 4:34:46 PM
                                   Plumber - Kizma Anuice - 8/16/2010 5:01:07 PM
                                        Plumber - lakeplumber - 8/16/2010 8:50:38 PM
     Terrible experiences with KATHY HOWARD, Cleaning - wix - 8/16/2010 3:45:08 PM
     Terrible experiences with KATHY HOWARD, Cleaning - Mountain Man - 8/16/2010 4:47:44 PM
     Thanks for the warning post - itisd - 8/16/2010 9:39:51 PM
          Thanks for the warning post - lakeplumber - 8/16/2010 9:47:47 PM
          Thanks for the warning post - bass25 - 8/16/2010 10:00:08 PM
               Thanks for the warning post - GoneFishin - 8/16/2010 11:37:35 PM
                    GF, that's liberal think - wix - 8/17/2010 9:37:29 AM
     Wonderful experiences with KATHY HOWARD, Cleaning - Lifer - 8/17/2010 12:54:54 AM
          Might be an Atlanta YANKEE - Kizma Anuice - 8/17/2010 7:12:40 AM
     Terrible experiences with KATHY HOWARD, Cleaning - F1Fan - 8/17/2010 7:39:03 AM
     Good grief!! - BigFoot - 8/17/2010 10:50:45 AM
          Thanks - roswellric - 8/17/2010 11:20:20 AM
     Another Terrible experience with KATHY HOWARD - lakewoodworker - 8/17/2010 11:58:12 AM
          PROFESSIONAL HOUSE CLEANING - foodie - 8/19/2010 10:47:20 AM
               PROFESSIONAL HOUSE CLEANING - LMSunSet62 - 9/3/2010 5:17:58 PM
     Terrible experiences with KATHY HOWARD, Cleaning - lablover - 8/17/2010 12:09:06 PM
     Terrible experiences with KATHY HOWARD, Cleaning - LakeStone83 - 8/17/2010 12:16:51 PM
          Terrible experiences with KATHY HOWARD, Cleaning - lakewoodworker - 8/17/2010 12:47:01 PM
               Don't care..... - lamont - 8/17/2010 1:09:16 PM
     Terrible experiences with KATHY HOWARD, Cleaning - AU1993 - 8/17/2010 1:50:27 PM
          Mission accomplished - MartiniMan - 8/17/2010 3:04:12 PM
          BTW, I think it is Cathy Howard - lablover - 8/17/2010 3:52:58 PM
               If one person calls you a horse... - lablover - 8/17/2010 3:59:32 PM
                    You missed one complainer. - wix - 8/17/2010 6:28:18 PM
                         You missed one complainer. - lablover - 8/17/2010 7:01:33 PM
                              3 Complaints for Cathy, I Think I See the Problem! - lablover - 8/17/2010 7:06:27 PM
                    Cathy - Talullahhound - 8/18/2010 8:52:34 AM
                         Cathy - Council Roc Doc - 8/18/2010 12:27:55 PM
     Terrible experiences with KATHY HOWARD, Cleaning - bamarama - 8/18/2010 12:20:23 PM
          Poor business practice - lakewoodworker - 8/18/2010 1:13:58 PM
               Poor business practice - wix - 8/18/2010 3:28:43 PM
               Poor business practice - Talullahhound - 8/18/2010 8:09:36 PM
                    Poor business practice - lakewoodworker - 8/18/2010 8:44:55 PM
                         Poor business practice - ODB - 8/18/2010 11:51:30 PM
                         Didn't mean to imply - Talullahhound - 8/19/2010 4:50:55 PM


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