Lake Martin Topics: ComLink Letter
(Lake Martin Specific)
111,163 messages
Updated 5/11/2024 6:02:40 PM
Lakes Online Forum
83,617 messages
Updated 5/10/2024 5:51:05 PM
Lakes Online Forum
5,193 messages
Updated 4/3/2024 3:47:36 AM
(Lake Martin Specific)
4,169 messages
Updated 4/16/2024 3:16:57 AM
Lakes Online Forum
4,169 messages
Updated 4/15/2024 11:05:05 PM
Lakes Online Forum
4,260 messages
Updated 3/24/2024 9:24:45 AM
Lakes Online Forum
2,976 messages
Updated 3/20/2024 11:53:43 PM
(Lake Martin Specific)
169 messages
Updated 5/31/2023 1:39:35 PM
Lakes Online Forum
98 messages
Updated 4/15/2024 1:00:58 AM
Lake Martin Photo Gallery





    
Welcome, Guest Select View Mode: [ classic | beta | recent ]
Name:   lubdalake The author of this post is registered as a member - Email Member
Subject:   ComLink Letter
Date:   7/7/2013 10:03:33 AM

I was so dissatisfied with the service that I tracked down the CEO's email address.

This was his response:

We (Com-Link, Inc.) have ordered a new Ethernet Circuit for our internet backbone from AT&T that will solve our bottleneck problem. We currently have a traditional TDM circuit to the internet through Windstream that does not provide enough bandwidth for the higher speeds 24/7. We have underestimated the demands by our customers for the summer months. The speed demands by the influx of laptops to the lake have been enormous. We are pushing AT&T hard to install the circuit as quick as possible. They have stated this morning that the circuit will be installed within 60 days. We will give you credit for the difference in the basic internet $34.95 and your current speed of $59.95 until the new circuit is installed. Our monitoring equipment shows the problem begins around 6:00 p.m. and end around 1:00 a.m. We value you as a customer and apologize for not being able to provide the quality of service that you expect at this time. Please be patient and we will have the problem fixed soon. If you would like to discuss this further, feel free to contact me.

 

Thank you,

Larry C. Grogan

President

Com-Link, Inc.     

Other messages in this thread:View Entire Thread
ComLink Letter - charlesph30 - 7/4/2013 12:23:17 PM
     ComLink Letter - GMAN - 7/5/2013 10:28:48 AM
          ComLink Letter - lubdalake - 7/7/2013 10:03:33 AM
               ComLink Letter - charlesph30 - 7/10/2013 10:05:34 AM



Quick Links
Lake Martin News
Lake Martin Photos
Lake Martin Videos




About Us
Contact Us
Site Map
Search Site
Advertise With Us
   
www.LakeMartin.com
THE LAKE MARTIN WEBSITE

Copyright 2024, Lakes Online
Privacy    |    Legal