Name:   Talullahhound - Subject:   Hey MM, did you write this? Date:   3/31/2023 11:36:37 AM

I consider ourselves fortunate to have USAA.  I've never had them deny a claim.  But I don think when there is a "mass" disaster - like tornadoes or damaging hail or whatnot, you do fair less well with the insurance companies than if you have a singular disaster.  I did have a leak in my downstairs, caused by a nail in a water pipe, which got very expensive because I had to hire the guy with the sonar to figure out where it was, and then they jackhammered to find it and all that.  I called USAA and reported it and was told that it wasn't covered.  So when they sent me a little survey asking me how happy I was with the outcome of my claim, I told them I was very unhappy, etc and the next day a supervisor called and told me that I had been inappropriately denied and they covered the whole thing.  

They aren't as good a company as they once wrere, but they are still much, much better than a lot of others.