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	Name:	NoBSMan -
	Subject:	Customer Service
	Date:	7/20/2008 5:22:08 PM

Mr. Firefighter it sounds like you had a tough experience trying to put that money to work. I know you must be an important person with little time to waste, but did you venture to think that the man sitting alone in his office may have a phone line connected to that office? Was that gentleman trying to add to your irritation or simply talking with clients? Hmmm......maybe, just maybe he was actually providing great customer service. I am pretty sure I've waited longer than 10 minutes before when I've been seeking professional advice.....doctor, lawyer, dentist, mechanic, builder, etc. Heck, I've waited longer than that to buy a gift at Disney. They have a pretty good handle on customer service.

Please don't take yourself so seriously. I have had many satisfactory experiences with Aliant Bank. Regions just got to town so it's too early to judge. Relax and don't get all worked up about waiting 10 minutes. How long does it take you to arrive on scene when a house is burning? I am certain it would be outside of your 10 minute window.....