Lake Martin Topics: Charter STINKS and here is why

Lake Martin Topics

(Lake Martin Specific)

111,143 messages

Updated 4/25/2024 7:30:23 PM

Off-Topic

Lakes Online Forum

83,605 messages

Updated 4/25/2024 9:33:24 PM

Boat Maintenance

Lakes Online Forum

5,193 messages

Updated 4/3/2024 3:47:36 AM

Lake Martin Fishing

(Lake Martin Specific)

4,169 messages

Updated 4/16/2024 3:16:57 AM

Jokes

Lakes Online Forum

4,169 messages

Updated 4/15/2024 11:05:05 PM

Sports

Lakes Online Forum

4,260 messages

Updated 3/24/2024 9:24:45 AM

Grilling & Recipes

Lakes Online Forum

2,976 messages

Updated 3/20/2024 11:53:43 PM

Lake Martin SCUBA

(Lake Martin Specific)

169 messages

Updated 5/31/2023 1:39:35 PM

Tallapoosa River Topics

Lakes Online Forum

98 messages

Updated 4/15/2024 1:00:58 AM

Forum Usage Rules

Welcome, Guest

Select View Mode: [ classic | beta | recent ]

	Name:	Freshwater Bay Girl -
	Subject:	Charter STINKS and here is why
	Date:	8/6/2008 2:45:25 PM

I wanted to have a cable outlet installed @ our place. I scheduled an appointment. The appointment time was a five (5) hour window. I drove 2 hours and waited from 11a.m untill5:30 Pm. With promises that they were still on the way. They finally showed up around 5:45 and gave me the box, bust said they couldn't hook up the outlet without permission from the corporate office. This was to go in our guest house.
I tried to call, but it was too late to talk to the proper authority. They apologized an said they should have installed it. They didn't have an excuse for the installers except they were lazy. I received a BILL for the install that NEVER HAPPENED<. I called madder than ___. They PROMISED they would be there if I re scheduled. They said they would not charge for the instal . I gave them their last chance. I rescheduled. drove 2 hours down and waited all day. Ended up staying the night because they said I was the last call and they PROMISED they were still coming. They never called back, never showed up. I plan on getting dish or DSL unless there is some other option other than charter. I am canceling my home service as well. I pay this lousy company $250 a month in cable & internet and I get nothing in return but LOUSY customer service!
But if you think this is bad you should have been there the day they sent dumb and dumber to my house and they dropped their cell phone down in my return duct vent. Called in help. They got stuck and called in another man. He fell through my ceiling. Leaving me with no cable and a huge hole in my ceiling . Then they told ME to call the contractor, get the estimates, get approval to get it fixed and they would then reimburse me once I submitted the paperwork to their insurance co. Now after writing this, I think that I am the dumb one just for still being with them!
Calling now to compare dish stuff!