Off-Topic: My Charter Story.... Very Long

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	Name:	gulfportgal -
	Subject:	My Charter Story.... Very Long
	Date:	12/1/2008 1:06:09 PM

I know I'm not going to be very popular, but here goes...got to the lake on Wednesday night before Thanksgiving...no cable. Had to wait and call Friday morning. I called Charter at 0830 and was told they would be out that day between 1300 and 1700. Received a computerized call around 1300 saying they would be there at 1629. They showed up at 1430. It was a guy in an actual Charter van and he had to run a new line. It was pouring down rain, but he told us he would run the line himself. He told my husband that they had gotten many complaints about their service and were now only using the subs for installation. The kid that came out was great and we had cable back within 30 minutes of his arrival.