Name:   shay - Subject:   Problem with Harbor Docks Date:   7/19/2012 8:16:20 PM

I would like to first apologize for taking this long to respond. I would also like to Thank everyone again for the negative and positive feed back that all yawl have gave.

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Issue 1 Signs on tables with Reserve on them

This was to try to stop people from seating themselves in retrospect this gave a wrong message to people waiting and people who had called about reservations

Why people can not seated when they see open tables.

My focus this year has been quality not quantity with the regular specials were doing

The production of the items takes allot longer than in the past

So there are times I direct Jennie The front of the house manager to hold the door

So we can make sure we take care of the people that have seated and have ordered

The best we can!!!

I understand this is frustrating but I would rather someone get a little inpatient

About waiting and then have a good meal! Verses being seated and have a bad meal.

Please keep the comments coming we can only learn and become better.  If anyone would like to contact me personally my Cell # 334-799-8604 Chris Zinn